Shipping Policy

Last updated 2026-07-01 · SOLARTODO LIMITED

1. DDU model

We ship worldwide DDU: the price you pay covers the product (FOB) and international shipping. Import clearance charges remain payable by the recipient — this is the boundary of our responsibility and the reason our pricing is transparent.

2. Carriers & lead times

Express and line-haul shipments are quoted live at checkout where coverage exists. Sea-freight and oversized items (long poles, high-mast systems) are shipped by quote — use Request quote and our team will confirm freight.

3. Batteries

Products containing lithium batteries ship under the applicable dangerous-goods rules. Some variants are not air-eligible; the product page marks them "No air freight" and they move by surface transport.

4. Blocked destinations

We do not sell to sanctioned or unsupported destinations. If your country is blocked at checkout, we cannot take the order online.