Returns & Warranty
Last updated 2026-07-01 · SOLARTODO LIMITED
1. Warranty
Warranty periods are stated per product (variant level) on the product page. Batteries may carry a shorter warranty than the luminaire — both are shown where applicable.
2. Damage in transit
Inspect goods on delivery. Report transit damage with photos within 7 days of delivery through support so we can open a carrier claim.
3. Returns
Cross-border returns are handled case by case. Defective units under warranty are replaced or refunded per the warranty terms; return shipping for non-defective items is at the buyer's cost and subject to import re-clearance.